Frequently Asked Questions
Review the most frequently asked questions below or contact a specific department. For general inquiries, please visit our contact us page.
Education / Content
- I am interested in presenting an education session at one of your upcoming conferences, seminars or shows.- We encourage you to submit your session idea. If an opportunity comes up for a presentation in your area of expertise we will reach out to you.
 
Membership
- How do I join AEM?- If you'd like more information about joining AEM, request membership information and a member of our team will be in touch with you.
 
- Who can join AEM?- Learn about what companies are eligible to join AEM. Learn more
 
- Curious if your company, competitor, or clients are members?- Search the AEM Member Directory.
 
Statistics
- Can I purchase statistical data?- No, all statistical data is confidential and only member companies that report into the programs have access to the confidential data of the programs they report into.
 
- I am an AEM member, do I get access to statistical data?- No, only member companies that report into the programs have access to the confidential data of the programs they report into.
 
- I am consultant/dealer for a manufacturer, can I have access to their data?- No, the confidentiality of the AEM data prevents us from sharing any of the industry totals. Please notify your contact within that organization for access to the data.
 
- I am a manufacturer reporting data, how do I get access to the data?- Your company’s reporter should be contacted for access to the data.
 
- When is the Ag Tractor & Combine Report available?- The report is usually available on the 10th of each month- unless it falls on a weekend.
 
- I am interested in historical data for the Ag Tractor & Combine Report, is that available?- Yes, Historical Ag Tractor & Combine report data is available for sale in three options: 40-year US data by year, 30-year US & Canada data by year, and 10-year US and Canada data combined by month. It can be purchased in the AEM Store.
 
- I am missing copies of the Ag Tractor & Combine Report, how can I get them?- Individual back issues can be purchased by month (each month includes the report for US and Canada) in the AEM Store.
 
Safety Materials
- I need to purchase safety manuals, where can I do that?- Please visit shop.aem.org.
 
- I have a question about a safety material order I placed.- Please visit the AEM Store Contact Us page.
 
Press Inquiry
- I have a press inquiry, who should I contact?- Please email our press team directly at webcontact-mediarelations@aem.org.
 
AEM Store
- I have a question about an order I placed.- Please visit the AEM Store Contact Us page.
 
Login Issues
- I'm having trouble logging into AEM.org or Shop.AEM.org. - Please follow the troubleshooting instructions.
 
Email Whitelisting
- I'm having trouble receiving emails from AEM.- Ask your IT department to whitelist the following domains: b2b-mail.net, email2reg.com, act-on.net, act-on.com, contact-list.net, actonsoftware.com, aem.org. In addition, please ask them to whitelist the following IP addresses:- 72.46.76.0/22
- 204.156.176.0/23
- 204.156.178.0/24
- 207.189.124.0/23
- 209.162.194.0/24
- 209.222.65.0/24
- 209.222.66.0/23
- 216.41.143.0/24
 
- If your IT department has questions, have them contact jknutson@aem.org.
 
- Ask your IT department to whitelist the following domains: b2b-mail.net, email2reg.com, act-on.net, act-on.com, contact-list.net, actonsoftware.com, aem.org. In addition, please ask them to whitelist the following IP addresses: